These terms describe the website, quote requests, service arrangements and customer communications offered by Mazamanta Detailing Co., a mobile detailing business serving Asheville, North Carolina.
1. Quote requests and booking
Submitting a website form, sending a message or selecting a preferred date does not confirm an appointment. We review requests and confirm the service, location, date, timing and price directly with you. A service is booked only after that confirmation.
2. Prices and scope
Website prices are starting estimates unless otherwise confirmed. Vehicle size, condition, requested work and add-ons can affect the final quote. We will discuss any proposed additional work or price change with you before proceeding. Coming-soon services are not available to book.
3. Service location and vehicle access
You must own the vehicle or have permission to arrange the service. Please provide accurate contact, vehicle and location details and arrange safe, lawful access to the vehicle and service area. We will confirm any water, power, parking or other access needs before your appointment. Remove valuables and tell us about existing damage, delicate materials, equipment issues or other concerns that could affect the work.
4. Results and vehicle condition
Results depend on the vehicle’s condition, materials and existing damage. Some stains, odors, scratches and other defects may not be fully removable. We will discuss limitations when they are identified. Let us know promptly if you have a concern about a completed service so we can review it with you.
5. Weather and appointment changes
Cold, rain and unsafe conditions may affect mobile work. Winter availability may be limited to interior services. We will contact you about necessary changes. If you need to cancel or reschedule, contact us as soon as possible. Any specific cancellation or payment conditions must be disclosed and agreed with you before booking.
6. Payment
The website quote form does not collect payment or payment-card information. The amount due and payment arrangements are confirmed directly with you. Submitting a request does not authorize a charge.
7. Messages, including text and RCS
When you request information or contact us, we may reply using the phone number or email you provide about that inquiry, quote or service. If RCS business messaging is available, messages may be delivered through Google, your carrier and messaging providers. A quote request is not consent to unrelated promotional messages.
Message frequency depends on your conversation and appointments. Carrier message or data charges may apply. To ask us to stop business messages, reply STOP or contact us directly. For help, reply HELP or call (828) 329-2574. Contact us by another method for any necessary appointment arrangements after opting out. Messaging availability and delivery depend on your device, carrier and provider; messaging does not guarantee a booking or immediate response.
8. Use of the website and privacy
Do not submit false requests, impersonate others, interfere with the website or attempt to access private records. Our Privacy Policy explains how we handle website and messaging information. External sites and messaging services have their own terms and privacy practices.
9. Updates and contact
We may update these terms as our services change. The current version and its update date appear on this page. Any terms for a confirmed service are those agreed for that booking. Nothing in these terms removes rights that apply under law.
Questions? Contact Matteo Vargas at matteo.vargaas0@gmail.com or (828) 329-2574. Service area: Asheville, NC.